At Forwarding Logistic and shipping îdF, we take your privacy rights seriously. This Privacy Statement outlines how we collect, use, and protect your personal information when you visit our website or interact with our services. We are committed to maintaining the confidentiality and security of the personal data you provide to us.
1. Information Collection and Use
Personal Information: We may collect personal information such as your name, email address, and contact details when you voluntarily provide them to us. This information will only be used for the purposes stated at the time of collection, and we will not share it with third parties without your consent, unless required by law. We use this information to communicate with you, respond to your inquiries, provide services you request, and fulfill our contractual obligations.
Shipment Information: To facilitate the transportation and delivery of shipments, we collect information related to the shipment, such as sender and recipient details, package contents, tracking numbers, and delivery instructions. This information is used solely for the purpose of providing our logistics services.
Payment Information: If you make payments for our services, we may collect billing information, such as your credit card details or other payment details. We process this information securely through trusted third-party payment processors. We do not store your payment information on our servers.
Log Files: Like many websites, we gather certain information automatically and store it in log files. This information may include your IP address, browser type, operating system, referring pages, and dates/times of access. We use this information for website administration, analyzing trends, and to track user movement on our site. It does not personally identify individual users.
2. Use of Information
We use the collected information for the following purposes:
To provide, maintain, and improve our services and website functionality.
To personalize your experience and better understand your needs.
To communicate with you, respond to your inquiries, and provide customer support.
To process payments and fulfill orders for services.
To send periodic emails or newsletters with relevant updates, promotions, or company news. You may unsubscribe from these communications at any time.
To comply with legal obligations, resolve disputes, or enforce our agreements.
To provide, maintain, and improve our logistics services and website functionality.
To process and track shipments, including pick-up, transportation, and delivery.
3. Cookies and Similar Technologies
We may use cookies and similar technologies (e.g., web beacons, pixels) to enhance your browsing experience and provide personalized content. These technologies may collect information about your use of our website and track your activities across different websites over time. You can control cookies through your browser settings, but disabling them may limit certain features of our website.
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal data. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize your information.
Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our logistics services. These providers are contractually obligated to handle your data securely and only for the specific purposes outlined in our agreements.
Business Partners: In some cases, we may share your personal information with our trusted business partners, such as carriers or customs agents, to fulfill the logistics services requested by you or to meet legal requirements.
Legal Compliance and Protection: We may disclose your personal information if required by law, regulation, or legal process. We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.
5. Your Rights
You have the right to access, correct, update, or request deletion of your personal information. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the following information :
Contact details and amendments of the privacy statement.
FORWARDING LOGISTIC & SHIPPING îdF may change this privacy statement based thereon, if new developments occur and/or we deem this necessary. We may update this Privacy Statement from time to time to reflect changes in our practices or legal obligations. We encourage you to periodically review this page for the latest information. Your continued use of our website after any changes will signify your acceptance of those changes.
This privacy statement has been issued in July 2023 by Forwarding Logistic & Shipping îdF, TNRIDF.
